Play responsibly at Incaspin

Gambling can lead to financial difficulties and addiction. If you use Incaspin, set personal limits and take a break from gambling if you feel you are losing control.

Legal age and protecting minors

You must be at least 18 to gamble in Canada. Do not share your Incaspin login details or allow anyone under 18 to access your account. Log out after each session on shared devices, and do not save passwords on them.

Set limits on money and time

Set clear limits before you start gambling. Limits do not prevent losses.

Only use money you can afford to lose and do not need for living expenses. Do not borrow money to gamble.

Set a fixed time limit and take regular breaks.

Do not try to win back losses by placing more bets.

Incaspin limits and self-exclusion

Deposit limits restrict deposits, while self-exclusion blocks access to gambling. At Incaspin, reductions to limits take effect immediately; increases are subject to a waiting period. A time-limited self-exclusion applies for a set period, while an indefinite one has no fixed end date. Request self-exclusion explicitly from the provider. A request by email does not take effect immediately. Do not continue gambling while it is being processed.

Independent support in Canada

Hiding gambling, experiencing money problems or making unsuccessful attempts to stop are reasons to seek help. If you feel you are losing control, stop gambling and contact an addiction support service.

The Federal Institute for Public Health offers free, anonymous telephone counselling for people affected by gambling problems and their families at 0800 1 37 27 00.