Play responsibly at Incaspin

Gambling can lead to financial difficulties and dependence. If you use Incaspin, set personal limits and take a break from gambling if you feel you are losing control.

Age restrictions and keeping young people safe

In Australia, gambling is restricted to people aged 18 and over. Do not share your Incaspin login details or allow anyone under 18 to access your account. Log out after each session on a shared device, and do not save your passwords on it.

Set limits on money and time

Set clear limits before you start gambling. Limits do not prevent losses.

Only use money you can afford to lose—not money needed for essential expenses. Do not borrow money to gamble.

Set a time limit and take regular breaks.

Do not try to win back losses by placing more bets.

Limits and self-exclusion at Incaspin

Deposit limits restrict deposits, while self-exclusion blocks access to gambling. At Incaspin, reductions to limits take effect immediately; increases are subject to a waiting period. A temporary self-exclusion applies for a set period, while an indefinite one has no fixed end date. Make your self-exclusion request explicitly to the operator. A request by email does not take effect immediately. Do not continue gambling while it is being processed.

Independent support in Australia

Hiding your gambling, experiencing money problems or making unsuccessful attempts to stop are reasons to seek help. If you feel you are losing control, stop gambling and contact a gambling support service.

The German Federal Institute for Public Health offers free, anonymous telephone counselling for people affected by gambling problems and their family members on 0800 1 37 27 00.